At VRC Malvern, we understand that losing a beloved pet is one of the most difficult experiences a family can face. Our team is here to support you with compassion and care during this time of grief. We believe that honoring the bond you shared with your pet is an important part of healing. To help guide you through this journey, we recommend Lap of Love, a trusted resource offering grief support, counseling, and compassionate end-of-life guidance for pet owners.

You can learn more and access their support services by visiting Lap of Love

Sheraton: Great Valley Hotel

707 East Lancaster Ave Frazer, PA 19355

T: (610) 524-5500

Care Credit

Pay Veterinary Costs Over Time*

We accept the CareCredit credit card as a flexible financing option to help you pay for the care your pet needs, when they need it.*

*subject to credit approval. See carecredit.com for details.

Scratchpay

Scratchpay offers affordable payment plans for veterinary bills. You can find a payment plan without affecting your credit, and it takes just a couple of minutes. VRC accepts all Scratchpay payment plans.

For more information, visit www.scratchpay.com.

Cat Angel Network (CAN) is a volunteer rescue organization formed to alleviate suffering of stray cats through rescue, spay/neuter, shelter in a no-kill facility and adoption to approved homes. CAN strives to educate the public on the proper care of cats and the importance of spaying and neutering.

For more information, visit www.catangel.org

Animals in Distress is a non-profit sanctuary for animals that have little or no hope elsewhere. They keep every animal admitted, providing medical care, behavioral rehabilitation, nutritious food, shelter, and most importantly, love, until a suitable new home can be found. No animal is killed because it is unwanted, too old, or injured.

For more information, visit https://animalsindistresspa.org/

PACT (People/Animals = Companion Together) provides long-term foster care for the pets of people in military or medical crises. If you are being deployed or hospitalized and have no safe place for your pet, please call them.

For more information, visit www.pactforanimals.org

Save US Pets Foundation ensures that no pet is denied lifesaving veterinary treatment because of its owner’s inability to pay.

For more information, visit www.saveuspet.org

Patients are seen by appointment by calling 610-647-2950. A referral to VRC can be made by your primary veterinarian, but is not required to be seen by our specialists. We will work closely with your veterinarian to ensure seamless care and the highest quality treatment for your pet.

Please bring copies of any pertinent medical records, medications, lab reports or images along with the referral form completed by your primary vet (referrals may also be submitted electronically or faxed to our office.

For initial consultations, it is fine to feed your pet as you normally do on the day of the appointment. Occasionally, for appointments that will require sedation for minor procedures, your veterinarian may ask you to withhold food the morning of the appointment.

If in doubt, please call our office at 610-647-2950.

When your pet has recovered from surgery, we will call you with a report. Once your pet is released, we will provide written discharge instructions and, once available, we will notify you of any lab results and forward them to your primary veterinarian. We will also consult with your primary vet regarding your pet’s prognosis and follow-up care.

75% of the estimate for your pet’s procedure is due at the time the estimate is given. Payment in full is required at the time of discharge. We accept the following forms of payment: cash, check, American Express, MasterCard, Visa, Discover, CareCredit, and Scratchpay. If you have questions about pet insurance, we can assist you in processing your claims. We will further discuss cost estimates and payment options during your pet’s consultation.

In addition to completing an undergraduate and four-year veterinary school education, as well as a one-year internship, a veterinary specialist must also complete 2–3 years in a specialized residency program to gain in-depth training in a specialized area. Veterinary specialists are also required to publish original research and pass a national exam to become board certified (known as Diplomates). A veterinary specialist offers advanced treatment in his or her area of specialty, while a primary veterinarian is responsible for the pet’s general healthcare.

Mid-Atlantic Veterinary Specialists is now called VRC and has transitioned into one location at 340 Lancaster Ave. VRC continues to offer patients the highest level of comprehensive care, along with the team of veterinary specialists you have known and counted on for years.

VRC is open 24 hours a day, 365 days a year, including holidays. Whether you come in for a scheduled consultation or emergency care, we are always here.

We evaluate our inpatient pets and provide a daily update by phone. Because we are open 24/7, there is always a veterinarian or staff member available to take your call or answer your questions. Please call 610-647-2950 with any concerns.

Occasionally, for appointments that will require sedation for minor procedures, your veterinarian may ask you to withhold food the morning of the appointment. If in doubt, please call our office at 610-647-2950.

Prescriptions can be picked up at our office, your primary veterinarian’s office or from a third party, such as a local pharmacy. Following submission of an online prescription renewal request, we will contact you within one business day by phone or e-mail. At this time, we can discuss your preferred prescription pick-up location.

Your primary care veterinarian can guide you to the appropriate veterinary specialist. Our appointment desk can also assist you with this decision. At VRC, many different veterinary specialists work together on one campus, offering you convenience and peace of mind. Your pet will receive a timely and accurate diagnosis, ensuring safe and effective care. If you initially make your appointment with one specialist and it is determined that another would be more appropriate, we will coordinate this care for seamless service.

Once you have called our hospital and made an appointment for your pet, you can fill out the Client Registration Form. This will allow you to register your pet for their appointment ahead of time and may cut back on wait time. You can send us your completed form by faxing it to (610) 296-3835 or by emailing it to [email protected]. Forget to fill out the Client Registration Form? No problem! You can always arrive a few minutes early to your appointment and fill it out then.