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8/31 Covid-19 Update

At VRC, for the health and safety of our clients, patients, and employees, we have implemented the following:
– Masks or face coverings are now REQUIRED AT ALL TIMES, regardless of vaccination status.
– Curbside check-in
– “No contact” services
Simply call us when you get here and we’ll come out and meet you at your car: (610) 647-2950.
As always, we are committed to our patients and focused on delivering the high-quality care you expect from VRC. With coronavirus (COVID-19) status continuing to evolve, we want to assure you that we plan to remain open for emergencies and continue uninterrupted specialty care during regular business hours.
We appreciate the support during these ever changing times!

7/9/21 COVID-19 Update

VRC will continue to follow CDC guidelines in regards to masks. 

For emergency cases:

– You may enter the building when you arrive.
– A nurse will meet you in the lobby to collect your pet and obtain a history
– You will be asked to return to your car and wait for the doctor to call.
*Owners may be invited in for face-to-face consults per doctors discretion.
– Check out and payment will be done by phone.

For appointments:

– Please park in a numbered spot and call us to check in.
– When it is time for your appointment, a nurse will call you.
– The nurse will meet you in the lobby and escort you into an exam room.
– Clients will be asked to go to the front desk for payment at the end of the appointment.

 

If you prefer, we can provide full curbside services for your convenience.

*Particular services may differ from the above guidelines – when you call, we will advise next steps if different from above.

COVID-19 Updates

CURRENT COVID-19 POLICY

At VRC, the health and well-being of your pet and family are our top priority. As
the situation around COVID-19 continues to evolve, we have taken measures to
reduce potential exposure to our clients, patients, and team members.

  • Clients with previously scheduled appointments are asked not to enter the hospital, to remain in their vehicle, and to call the hospital for assistance.
    A team member will come outside to retrieve your pet to be seen by the doctor. All doctor consultations will then be held over the telephone to eliminate the risk of exposure.
  • If your pet is experiencing a life threatening crisis, you should pull up to the curb and call us at (610) 647-2950.  After we take your pet inside, please move to one of our numbered parking spaces.
  • Visitation of patients has been suspended to better protect our clients and staff members. We understand that it is difficult to have your pet away from you during the stressful time of a hospitalized visit. We assure you that your pets will be cared for as if they are our own.

 

We thank you for your continued patience and understanding as we navigate through this situation.

What To Expect During Your Pet’s ER or Surgery Visit (FAQ):

 

Click Here For Emergency Visits FAQ

 

Click Here for Surgery Visits FAQ

 


Additional Information & Resources:

A letter to our clients (March 13, 2020) – An Important Message About COVID-19 from VRC

COVID-19 Frequently Asked Questions (Centers for Disease Control)

COVID-19 FAQs for Pet Owners (American Veterinary Medical Association)